Privacy Policy

Welcome to Jellyfin IPTV. Protecting your personal information and ensuring your privacy rights is our priority. If you need clarification or have concerns about our privacy policy or data handling, please contact us via WhatsApp.

1. Data We Collect

Personal information is collected when you voluntarily provide it during registration for our IPTV service, express curiosity about our products, or contact us.

The following personal details are gathered by us:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

We employ the information we gather or receive in the following ways:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

We handle your data based on the following lawful reasons:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Personal information will be kept only for the time required to achieve the objectives stated in this privacy policy, unless extended retention is necessary or allowed by law, including tax or accounting purposes.

5. Cookies & Tracking Technologies

We might use cookies and similar tracking tools to access or save information. These are primarily functional cookies needed for the website and client area to work correctly. Advertising-related invasive tracking cookies are not used.

6. Third-Party Services

We could disclose your information to third-party vendors, service providers, or agents who execute services on our behalf and require such data to fulfill their duties. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

We have established suitable technical and organizational safeguards to ensure the security of any personal information we handle. Nonetheless, keep in mind that the internet itself cannot be guaranteed to be completely secure.

8. Your Data Protection Rights

Depending on where you are located, you could have certain rights related to your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To utilize these rights, please contact us via WhatsApp.

9. Children’s Privacy

Children under 18 are not permitted to use our service. We do not intentionally collect personal information from those under 18 years of age.

10. Contact Us

If you need clarification or wish to share thoughts on this policy, don’t hesitate to get in touch. contact us via WhatsApp.